Refund Policy
Our 90-Day Money-Back Guarantee
If you’re not happy, we’re not happy. Every Home Staging Institute course (Realtor, Professional, Advanced and Short-Term Rental) is covered by a 90-day money-back guarantee.
If you decide the course isn’t right for you for any reason, just email us within 90 days of your purchase date and we’ll refund you in full. No questions asked, no forms to fill in, and no need to explain yourself.
The One Exception – Submitted Exams
The guarantee applies until you submit your certification exam.
Once you’ve submitted your exam, our team reviews your answers and staging photos and, if you pass, awards your Certified Staging Expert (CSE) designation, certificate, badge and graduate benefits. Because that work has been done and the certification has been issued (or is in progress), refunds are not available after your exam has been submitted, even if you’re still within the 90-day window.
If you’re unsure whether the course is right for you, we’d encourage you to request your refund before submitting your exam.
How to Request a Refund
Email us at info@homestaginginstitute.com from the email address you used to enrol, with “Refund” in the subject line. That’s it.
We’ll confirm your refund by email, usually within 2 business days. Refunds go back to your original payment method. Depending on your bank or card provider, it may take 5–10 business days to appear in your account.
Payment Plans
If you’re on a payment plan, we’ll refund every instalment you’ve paid so far and cancel any remaining payments.
What Happens After a Refund
Once your refund is processed, your access to the course, student portal and member resources will end. We kindly ask that you don’t use the course materials or templates after receiving a refund.
Questions?
If anything about this policy is unclear, email us at info@homestaginginstitute.com and we’ll be happy to help.